Response |
Response Reason Text |
Notes |
1 |
This transaction has been approved. |
|
2 |
This transaction has been declined. |
General decline |
3 |
This transaction has been declined. |
Voice referral, equivalent to “Call Center” response |
4 |
This transaction has been declined. |
Pick up card (if possible) |
5 |
Invalid Amount |
|
6 |
Invalid Credit Card Number |
|
7 |
Invalid Credit Card Expiration Date |
|
8 |
Credit Card Is Expired |
|
9 |
Invalid ABA Code |
Invalid bank routing number |
10 |
Invalid Account Number |
Invalid bank account number |
11 |
Duplicate Transaction |
try again in 2 minutes if this was not caused by a double-click |
12 |
Authorization Code is Required but is not present |
|
13 |
Invalid Merchant Login |
|
14 |
Invalid Referrer URL |
Occurs when a merchant has configured a list of Valid Referrer URLs in the settings in the Merchant Menu, but the referrer URL for this transaction does not match any entries on the list |
15 |
Invalid Transaction ID |
Transaction ID is not an integer or was not sent with a transaction that requires the Transaction ID (PRIOR_AUTH_CAPTURE or VOID) |
16 |
Transaction Not Found |
Used when a transaction is referenced by a correctly formatted transaction ID, but the transaction ID doesn’t appear in the system |
17 |
The Merchant does not accept this type of Credit Card |
|
18 |
ACH Transactions are not accepted by this Merchant |
|
19 |
An error occurred during processing. Please try again in 5 minutes. |
|
20 |
An error occurred during processing. Please try again in 5 minutes. |
|
21 |
An error occurred during processing. Please try again in 5 minutes. |
|
22 |
An error occurred during processing. Please try again in 5 minutes. |
|
23 |
An error occurred during processing. Please try again in 5 minutes. |
General processor error |
24 |
Nova Bank Number or Terminal ID is incorrect. Call Merchant Service Provider. |
|
25 |
An error occurred during processing. Please try again in 5 minutes. |
|
26 |
An error occurred during processing. Please try again in 5 minutes. |
The processor could not be contacted |
27 |
Address provided does not match billing address of cardholder |
Used if the transaction is configured to reject AVS mismatches |
28 |
The Merchant does not accept this type of Credit Card |
|
29 |
Paymentech identification numbers are incorrect. Call Merchant Service Provider. |
Invalid Paymentech Client #, Merchant #, or Terminal # |
30 |
Invalid configuration with Processor. Call Merchant Service Provider. |
|
31 |
FDC Merchant ID or Terminal ID is incorrect. Call Merchant Service Provider. |
|
32 |
Merchant Password Is Invalid Or Not Present |
|
33 |
field cannot be left blank |
The word field will be replaced with the actual name of the field that is causing the error by being left blank. This result occurs when a merchant has configured a field to be required in the settings in the Merchant Menu, but has not sent it with the transaction. |
34 |
VITAL identification numbers are incorrect. Call Merchant Service Provider. |
Invalid VITAL account |
35 |
An error occurred during processing. Call Merchant Service Provider. |
General processor error |